Home >> Privacy & Security Statement

Privacy & Security Statement

Infinisource, Inc. primary websites include: www.infinisource.net, https://netsecure.infinisource.net, https://secure.infinisource.net, www.infinisourcepayroll.com, and https://netsecure.infinisourcepayroll.com. While our name is often synonymous with COBRA, Fringe Benefit, and Payroll administration, that's just part of what we do. Today we provide practical, yet innovative, benefits solutions designed to save employers money, keep employees informed and satisfied, and most importantly, make your job easier!

Our mission is grounded in respect for the individual. It is this respect for the principles of integrity and dignity of the individual that guides every interaction with our customers as well as with each other.

We pledge to be aware each moment so that our focus is on service … realizing its ultimate value to our clients and the rewards it brings.

Therefore, our commitment is to provide the power of people backing technological systems that deliver the benefit compliance services the customer expects.

Please read this Privacy and Security statement carefully as it could impact your personal privacy. The Infinisource Company Privacy and Security Policy section at the bottom of this page contains important information related to HIPAA and other relevant privacy rules. This Privacy and Security Statement is subject to the Infinisource Terms of Use, which shall prevail in the event of any conflict between the two documents.

Information Collection and Use

Infinisource collects individually identifiable information when you register for an Infinisource account, when you use certain Infinisource products or services, when you visit Infinisource pages and when you enter promotions. Infinisource may also receive individually identifiable information from our business partners.

When you register with Infinisource, Inc., we ask for your name, e-mail address, zip code, and other information. Once you register with Infinisource, Inc. and sign in to our services, you are not anonymous to us.

Infinisource, Inc. also automatically receives and records information on server logs from your browser including your IP address, cookie information and the page you requested.

Infinisource, Inc. uses information for three general purposes: to customize the advertising and content you see based on web traffic, to fulfill your requests for certain products and services and to contact you about specials and new products.

Information Sharing and Disclosure

Infinisource, Inc. will not sell or rent, or otherwise disclose your individually identifiable information to anyone, except as authorized or otherwise required by law.
Infinisource, Inc. will send individually identifiable information about you to other companies or people when:
- We have your consent to share the information in order to provide the product or service you have requested;
We need to send the information to companies who work on behalf of Infinisource, Inc. to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the individually identifiable information we provide to them beyond what is necessary to assist us);
We respond to subpoenas, court orders or other legal actions; or
We find that your actions on our web sites violate the Infinisource Terms of Use, or any of our usage guidelines for specific products or services.

Cookies and Cache files

Depending on the settings on your computer, Infinisource, Inc. may set and access Infinisource. Inc. cookies or Cache files on your computer. This helps a website remember any preferences from previous visits.
Other companies do not have access to Infinisource cookies or Cache files.

Your Ability to Edit and Delete Your Account Information and Preferences

Infinisource, Inc. gives you the ability to edit your Infinisource account information and preferences at any time, including whether you want Infinisource to contact you about specials and new products.
You may request deletion of your Infinisource account by sending an e-mail to us using the Contact us form on our website.

Security

Your Infinisource account Information is password-protected for your privacy and security.
In certain areas, Infinisource uses industry-standard SSL-encryption provided by RapidSSL, the most trusted name in providing SSL technology to protect data transmissions. This ensures that all information you access or send to us in these areas will be encrypted. This means that anyone who intercepts the information will only view it in encrypted (garbled) form. This technology allows Infinisource to decrypt the information in a recognizable format.
Changes to this Privacy and Security Statement: Infinisource, Inc. may amend this policy from time to time. If we make any substantial changes in the way we use your individually identifiable information, we will notify you by posting a prominent announcement on our pages.

Infinisource Company Privacy and Security Policy

It is Infinisource’s responsibility to guard our customer’s individually identifiable information from any unauthorized use. We take this responsibility seriously and promise to our customers that Infinisource does not and will not knowingly distribute, sell or otherwise transfer any customer's individually identifiable information for any reason other than a lawful order from a court of law.

If you enter information through Infinisource registration forms or if you are signed up for Infinisource account, or you "check" the box on the order screen allowing Infinisource to use your individually identifiable information, then your buying behavior and individually identifiable information is subject to use by Infinisource as per the Infinisource Privacy Policy. Infinisource can and will distribute this information to other Infinisource departments for their marketing efforts. You will most likely receive advertisements via e-mail by the marketing department.

Privacy Policy

Since Infinisource takes the privacy and security of your individually identifiable information very seriously; our state-of-the-art site employs the very best security measures available to protect you. Our primary means of protection is SSL technology, which encrypts all your individually identifiable information, including your credit card data, and prevents it from being intercepted over the Internet. In addition, access to your online account is always protected by a individually identifiable password of your choice. Finally, we will never share or sell your individually identifiable information, including your e-mail address, to other companies for any reason, except as required by law.

Of course, if you still don’t feel comfortable sending your credit card information over the Internet, you can always call us to place your order by phone. Our customer representatives will be more than willing to help you.

1. What information do we gather?

Infinisource collects individually identifiable information on our forms. There are many places on our website where we collect your individually identifiable information: during the seminars registration process, contact us forms and others. Depending on the information needed, you may be required to submit your name, company, e-mail address, telephone number, shipping address and type of payment.

2. What organization is collecting the information?

Infinisource collects and stores information in our secure and confidential database. Intermediaries are used only to handle credit card processing and product fulfillment. A third party credit card verification company handles all credit card processing.

3. How do we use your information?

We have three main uses for your individually identifiable information: tracking your visit, processing your request and being able to contact you 1. at your request, 2. because of an issue with your account, or 3. for occasional special offers.

We do not track your visit by name but rather by website browsing habits. We use this information to stay informed about our customers’ needs and to make sure we are offering the best products and services available. Your telephone number is used only if we have questions or need to reach you immediately regarding you account.

We do not store credit card information on our site nor does our third party credit card verification company. This information is always requested on a purchase-by-purchase basis and it is used to process your request only. Your name, address, telephone and e-mail address all remain private in our secure database.

E-mail addresses supplied for various Infinisource communications (e.g., The News & Review) are also private and used only for the distribution list. If you currently receive our N&R newsletter and would like to unsubscribe, simply e-mail us at newsroom@infinisource.net with subject "Remove from e-mail list, please."

4. With whom will your information be shared?

We will never share or sell your individually identifiable information, including your e-mail address, to other companies for any reason, except as required by law.

5. What choices are available to you regarding collection, use and distribution of the information?

In order to complete any request/order/service, it is necessary for you to enter a minimum amount of information. The required fields of entry are always indicated on the form. All other fields are optional. You always have the option of entering your credit card information on our site or calling one of our customer representatives to provide it over the phone.

6. How do you correct/update your information?

Infinisource offers you the ability to correct or change the information you submitted as often as necessary. You can access and change it by calling us during our normal business hours. Users who are experiencing problems or who have any questions about how our services work can contact us by filling out our form.

7. Delete/Deactivate Policy

If you would like your information to be deleted or deactivated from our site, please call us or contact us using our web form

8. How can you protect your information?

There are three simple things you can do:

Do not share any Unique User ID or password with any other individual.
Do not leave your Unique User ID and password out in the open or in an insecure location.
When you have finished your task, always sign out immediately and close your browser.

9. What other Privacy or Security protections does Infinisource, Inc. have?

Because Infinisource, Inc. creates, maintains and transmits protected health information (PHI), as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as amended, on behalf of many of its clients, Infinisource, Inc. has put in place additional administrative, physical and technical safeguards to protect the confidentiality and integrity of PHI.